The Great Lakes Credit & Collection Association exists to: serve as a collective voice of the members on legislative and regulatory issues which impact the members’ delivery of collection and credit services; provide educational opportunities and services which further and promote the optimum delivery of collection and credit services and the professional development of Association members; prescribe and enforce a code of conduct and ethics; facilitate member communications and operations among and between the members, the Association and ACA International; and assist members in serving their communities and meeting the challenges created by changing markets through leadership, direction, education and service.

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