Never stop giving back. It is what has made Pauline Kussart so successful over the past 20 years. As the fourth owner of The Stark Collection Agency, she is proud to be a part of the agency’s interesting history while making her mark within the collection industry. The Stark Collection Agency was incorporated in 1948…
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Cheerleader, advocate and supporter – these are the three words Irwin Bernstein uses to describe his position as President of the Great Lakes Credit and Collection Association (GLCCA). While he simplifies his role greatly with these three words, it would be accurate to say that he takes his role very seriously. What would he say…
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One only needs to take a quick glance at the path that led GLCCA board member Megan Manis to her role as Vice President of Sales and Marketing at ROYDAN Enterprises to understand that she was born to be a marketing professional. From consumer products to B2B, her marketing experience runs the gamut. This is…
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For collection agencies, it comes as no surprise that third-party debt collection has a huge impact on the economy. With that in mind we are thrilled to share the results of a research survey conducted by Ernst & Young, which demonstrates this impact on the national, state and local level. Researchers found that on a…
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Part of the mission of the GLCCA is to provide “a platform for its members to unite and better the collection industry.” With this in mind, we are calling on all GLCCA members in Wisconsin to let your voice be heard regarding two bills the Wisconsin State Assembly is considering. Both of these pieces of…
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With a finger on the pulse of the ARM industry, GLCCA Past President David Cherner provides a unique insight for association members. He has been a part of the board since the association’s inception and played a key role in helping draft the bylaws and cast a vision for the future. In addition, Dave is…
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Offering our members the tools they need to be effective in the debt collection industry is what drives us here at the GLCCA. With that in mind, we were thrilled to provide our membership a webinar learning opportunity this past November, which was presented by GLCCA board member David Cherner. This webinar is the first…
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Anyone who has had the pleasure of talking to Joe Leventhal can’t help but get caught up in his passion for the collection industry. Self-defined as “gregarious,” Joe was brought into the industry after a small Fond du Lac, Wisconsin agency owner met him in his previous job as a restaurant manager. “I had the…
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At GLCCA we are constantly seeking new ways to advocate for our members and keep them informed of the latest legislative happenings that might impact the way they do business. With that in mind, we are pleased to invite all GLCCA members to a 30-minute webinar designed to break down the CFPB’s latest supervisory highlights.…
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Being an advocate for the collection industry is at the very core of who Sheila O’Leary is. As a Director for the GLCCA, she gets to do this on a daily basis and this is why she is honored to play a part in our association. As a Director, Sheila is also the legislative chair…
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