Join us for the GLCCA Annual Conference! Given the ever-changing nature of the credit and collection industry, the Great Lakes Credit and Collection Association strives to keep our members up to date on what’s happening and how it might impact them. Our goal is to provide the tools to help our members make appropriate decisions…
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Get to Know GLCCA Board Member Sjorn Lundquist When Sjorn Lundquist joined the staff of Professional Services Bureau in 1999 as a collector, there were only eight individuals employed at the organization. Today the medical and educational collection agency has a staff of over 100. While his tenure with PSB began as a collector, he…
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ACA to Manage GLCCA – Still Offering Same Great Member Benefits In a continuing effort to provide our members with the very best opportunities for success within the credit and collection industry, we are thrilled to report that ACA International took over the management responsibilities for GLCCA at the beginning of this year. In essence,…
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Get to Know GLCCA Board Member Michael Klutho As an attorney, Michael Klutho has a unique perspective with regard to the credit and collection industry. He sees the things that get agencies into trouble and desperately wants to help them avoid these mistakes. His desire to educate professionals in the collection industry began over 25…
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Get to Know GLCCA Board Member John Ryan Attorney John Ryan offers GLCCA members a unique perspective as a board member, both as a former “member on the periphery” and as a current “member involved in the trajectory” of the organization. This dual perspective gives him a unique understanding of why involvement is GLCCA is…
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Dogs in the Workplace – More Than Just a Furry Friend Dogs are frequently called “man’s best friend”, but did you know they are also a collection agency’s best friend? This is what two GLCCA member agencies are finding as they employ a “therapy dog” as part of their regular full-time staff. Jeff Gronholz, President…
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The GLCCA Receives the ACA Unit Certificate of Excellence The GLCCA exists to serve as the collective voice of its members regarding legislative and regulatory issues that might impact their businesses. With that in mind, we are always seeking to represent our members with excellence. At the recent ACA International convention, we realized this…
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Join Us August 2nd for a free ACA Wrap-up Webinar! One of the benefits the GLCCA provides its members is sharing up-to-date information regarding the latest industry news, trends, and concerns. With that in mind, we would like to extend an invitation to join us this Thursday, August 2, 2018, for a free webinar recapping…
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GLCCA Members in the Community – Helping Animals Get a New Home As the owner of a small, community-focused agency, Joe Leventhal has always believed in giving back. “I make my living here in the community, so it just makes sense for my charitable efforts to benefit that same community that has helped my business…
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Our GLCCA annual conference was an overwhelming success! As we reflect on another great event, we are reminded of our amazing platinum level vendor sponsors. It is through their support that we are able to provide such a great experience for our members. We are so thankful for the support of each of these sponsors…
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