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Welcome to the Great Lakes Credit & Collection Association
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GLCCA is the largest regional unit of credit and collection professionals in the United States and exists to provide resources to members to enhance and buttress business viability and regulatory compliance.

Events

Please visit ACA's Newsroom for the latest.

  • Daily Decision Recap: Concrete Injuries, Email Communication, and More
    on March 28, 2024

    Each week, ACA International’s compliance team covers relevant case summaries for ACA members. Here’s a rundown of recent top FCRA, TCPA and FDCPA cases we’ve covered. 03/28/2024 1:30 P.M. 2.5 minute read Each week, ACA International’s compliance team covers relevant case summaries for ACA members. Members may also submit cases for consideration to our compliance team [...] Read More... The post Daily Decision Recap: Concrete Injuries, Email Communication, and More appeared first on ACA International.

  • ACA Announces Board Candidates
    on March 28, 2024

    The board election will take place at ACA’s 2024 Annual Convention & Expo. 03/28/2024 12:45 P.M. 1 minute read Eleven association members have declared their candidacy for the open seats on the ACA International Board of Directors. At its annual meeting on July 21, 2024, ACA’s Council of Delegates will elect three directors to three-year [...] Read More... The post ACA Announces Board Candidates appeared first on ACA International.

  • From the Web: Visa Invests Billions in Cybersecurity Amid Escalating Threats
    on March 27, 2024

    The company fends off half a billion cyberattacks a month. 03/27/2024 1:45 P.M. 2 minute read Visa is doubling down on its cybersecurity investments, allocating billions to fortify its defenses and develop cutting-edge services through artificial intelligence, CEO Ryan McInerney said at an investor conference last week, a Payments Dive article reported. “Cybersecurity is a [...] Read More... The post From the Web: Visa Invests Billions in Cybersecurity Amid Escalating Threats appeared first on ACA International.

  • Starmark Financial Announces Expansion in Pennsylvania
    on March 27, 2024

    The new 80+ seat call center is located just outside of Philadelphia. 03/27/2024 1:40 P.M. 1 minute read Starmark Financial, an ACA International member company with corporate headquarters in Deerfield Beach, Florida, recently announced the expansion of a new 80+ seat call center facility in Trevose, Pennsylvania, located just outside of Philadelphia. The new location [...] Read More... The post Starmark Financial Announces Expansion in Pennsylvania appeared first on ACA International.

  • FDIC final Signage and False Advertising Rule will be effective April 1, 2024, with an extended full compliance date of January 1, 2025
    on March 28, 2024

    The final rule issued in December 2023 by the Federal Deposit Insurance Corporation (FDIC) amending its regulations at 12 CFR Part 328 (“Final Rule“), which address use of the official FDIC sign and banks’ advertising statements as well as misrepresentations of insured status and misuse of the FDIC’s name or logo, will take effect April 1, 2024, with full compliance required by January 1, 2025.… Continue Reading Continue Reading…

  • This week’s podcast episode: The Consumer Financial Protection Bureau’s use of unfairness to regulate discriminatory conduct: a discussion of the consumer and industry perspectives
    on March 28, 2024

    Our special guest is Jeff Sovern, Professor at the University of Maryland Francis King Carey School of Law.  In March 2022, the CFPB announced that it had revised its exam manual to instruct its examiners to apply the “unfairness” standard under the Consumer Financial Protection Act to conduct considered to be discriminatory, whether or not it is covered by federal laws that expressly prohibit discrimination. … Continue Reading Continue Reading…

  • Plaintiffs in credit card late fee rule case ask Fifth Circuit to keep appeal even though the district court has scheduled a preliminary injunction hearing
    on March 28, 2024

    On March 26, 2024, the plaintiffs in the lawsuit challenging the CFPB’s final credit card late fee rule (“Final Rule”) filed a Notice Regarding Their Emergency Motion for Injunction Pending Appeal and Administrative Stay in the Fifth Circuit. Plaintiffs, who noticed their interlocutory appeal of the federal district court’s “effective denial” of their motion for a preliminary injunction on Tuesday, asked the appeals court to allow the appeal to continue even though the district court has scheduled an April 2, 2024 hearing on their motion for a preliminary injunction.… Continue Reading Continue Reading…

  • CFPB Expected to Scrutinize Credit Card Rewards and Buy-Now-Pay Later Programs
    on March 28, 2024

    Consumer Financial Protection Bureau (“CFPB”) Director Rohit Chopra shared his insights at Consumer Bankers Association Live industry conference in Washington D.C. Reuters reported that Chopra told sideline reporters, “We are going to be looking into the credit card rewards market due to an increase in consumer complaints. What the marketing gurus and consultants are telling credit card issuers is that they should focus consumers’ attention on splashy rewards, but then withhold information from them when they’re paying lots of interest and could switch to a lower-rate card, even within the same bank.”… Continue Reading Continue Reading…

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  • The Texas Supreme Court Has Spoken: Mortgage Servicers May Rewind and Restart the Statute of Limitations Clock Within the Same Letter
    on February 29, 2024

    Last week, the Texas Supreme Court answered the Fifth Circuit’s certified question as to whether simultaneous rescission and reacceleration can reset the limitations period under Texas Law by holding that “a rescission that complies with the statute [Tex. Civil Practice and Remedies Code Section 16.038] resets limitations even if it is combined with a notice of reacceleration.” Moore v. Wells Fargo Bank, N.A., No. 23-0525, 2024 Tex. LEXIS 156, at *2 (Feb. 23, 2024). More › Tags: Compliance, Corporate Compliance, Mortgage, Mortgage Acceleration, Mortgage Debt, Mortgage Foreclosure, Mortgage Loan Acceleration, Mortgage Loans, Mortgage Servicers, Mortgage Servicing, Regulatory Compliance, Reverse Mortgage, Statute of Limitations, Texas

  • CFPB Revises the Supervisory Appeals Process for Financial Institutions
    on February 19, 2024

    On February 16, 2024, the Consumer Financial Protection Bureau (CFPB) issued its revised rule addressing how financial institutions can appeal their compliance ratings or adverse material findings by the Bureau. The rule is an update to the Bureau's November 2015 revisions. More › Tags: CFPB, Compliance, Consumer Financial Protection Bureau, Financial Regulatory

  • A World Without Chevron? U.S. Supreme Court Hears Oral Arguments in Cases that Could Overturn 40-Year-Old Doctrine of Statutory Interpretation
    on January 19, 2024

    On January 18, 2024, the United States Supreme Court heard oral arguments in two cases challenging the Chevron doctrine of statutory interpretation, Loper Bright Enterprises, et al., v. Gina Raimondo, Secretary of Commerce (Loper-Bright) and Relentless, Inc. v. Department of Commerce (Relentless). Under the Chevron doctrine, courts are supposed to grant deference to an agency's reasonable interpretation of an ambiguous statute. More › Tags: Financial Regulatory, Regulation, Regulatory, Statutory Interpretation

  • Louisiana Private Education Lender Registration Added to the Nationwide Multistate Licensing System and Registry
    on January 17, 2024

    As of January 1, 2024, the Louisiana Office of Financial Institutions (OFI) is accepting registration of private education lenders. This registration requirement is applicable to nonexempt businesses making or holding private education loans and is the result of the passage of the Louisiana Private Student Loan Registry law. More › Tags: Department of Education, Education, Education Debt, Financial Registration, Louisiana, Private Colleges and Universities, Private Student Loans, Student Loans

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